♿ Accessibility Statement

We're committed to making Tidva accessible to everyone

🎯 Our Commitment

At Tidva, we believe everyone should be able to book car wash services easily and independently. We're committed to ensuring digital accessibility for people with disabilities and continually improving the user experience for everyone.

We actively work to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

✨ Accessibility Features

Our website includes the following accessibility features:

⌨️

Keyboard Navigation

Navigate our entire site using only your keyboard (Tab, Enter, Space, and arrow keys)

🔍

Screen Reader Friendly

Compatible with popular screen readers including JAWS, NVDA, and VoiceOver

👁️

Visual Contrast

High contrast colors and readable fonts for users with visual impairments

📱

Responsive Design

Works on all devices and screen sizes with scalable text

🎨

Clear Structure

Proper headings, labels, and semantic HTML for easy navigation

⚡

Fast Loading

Optimized performance for users with slower connections

🛠️ How to Use Accessibility Features

Keyboard Shortcuts

  • Tab - Move to next interactive element
  • Shift + Tab - Move to previous interactive element
  • Enter/Space - Activate buttons and links
  • Escape - Close modals and dropdowns
  • Arrow keys - Navigate within menus and lists

Browser Zoom

You can zoom in on any page using your browser's zoom function:

  • Windows: Ctrl and + (plus) to zoom in, Ctrl and - (minus) to zoom out
  • Mac: Cmd and + (plus) to zoom in, Cmd and - (minus) to zoom out
  • Ctrl/Cmd + 0 - Reset to default zoom level

📋 Known Limitations

We are aware of the following limitations and are actively working to address them:

  • Some third-party payment integrations may have limited accessibility features
  • Calendar date picker could be enhanced for better screen reader support
  • Map-based provider search is not fully accessible to screen reader users

We are committed to resolving these issues and welcome your feedback.

📧 Feedback & Support

We welcome your feedback on the accessibility of Tidva. If you encounter any barriers or have suggestions for improvement, please contact us:

accessibility@tidva.com

We aim to respond to accessibility inquiries within 2 business days.

⚖️ Compliance Status

Tidva strives to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known limitations listed above.

🔧 Technical Information

This website relies on the following technologies for conformance with accessibility standards:

  • HTML5 and WAI-ARIA for structure and semantics
  • CSS3 for visual presentation and responsive design
  • JavaScript for interactive elements (with fallbacks)
  • PHP for server-side processing

Last Updated: April 2026
We regularly review and update this accessibility statement as we improve our platform.