1. Information We Collect
We collect personal information when you register, book services, or contact us. This includes:
- Name and contact details (email, phone number)
- Postcode and location data
- Payment information (processed securely by our payment provider)
- Service preferences and booking history
2. How We Use Your Information
We use your data to:
- Provide and manage our booking services
- Connect you with mobile car wash providers
- Process payments and send confirmations
- Improve our platform and user experience
- Send service updates and marketing (with your consent)
Important: We never sell your personal data to third parties. Your information is only shared with service providers when you make a booking.
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
- Contract: To provide the services you request
- Consent: For marketing communications
- Legitimate Interest: To improve our services and prevent fraud
- Legal Obligation: To comply with tax and accounting laws
4. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to certain processing
- Data portability
- Withdraw consent at any time
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and regular security assessments.
6. Cookies
We use cookies to enhance your experience. For more information, please see our Cookie Policy.
7. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Email delivery
- Analytics and performance monitoring
- Customer support