For professionals and organisations

Signposting Tidva to the families you work with

This page is for mediators, family and parenting charities, child contact centres, solicitors and other professionals who support separated parents. It explains what Tidva does, where it may help, and where it is not appropriate, so you can decide whether to signpost it.

Independent and not endorsed. Tidva is an independent app. It is not currently approved, accredited, endorsed or recommended by any professional body, charity, mediation organisation or child contact centre association, and nothing on this site should be read as saying otherwise. Please do not describe Tidva as approved or endorsed by any organisation unless that organisation has told you so in writing.

What Tidva is

Tidva is a shared parenting organiser for Android, iPhone and iPad. It gives two parents, and up to four trusted guardians they invite, a shared calendar, messaging, holiday requests with approval, child updates and notes, expense and purchase logging, shared documents, and shared contacts. It is free to download; the family owner makes a one-time Family Setup Unlock purchase so a co-parent and guardians can join.

It is designed to keep communication practical and calm. It is not supervised contact, mediation, counselling, legal advice, or a safeguarding or emergency service, and it cannot check what users tell it.

Where Tidva may help

Parents who already communicate safely and want one shared place for handovers, school details, appointments and expenses.
Families with a parenting plan who want a neutral, written record of day-to-day arrangements.
Parents who find scattered texts, emails and spreadsheets hard to manage.
Families where grandparents or other trusted carers need limited, permissioned access.

Where Tidva is not suitable

Please do not signpost Tidva, or please assess carefully first, where:

there is domestic abuse, coercive control or a risk of harm and direct contact between the parents is unsafe;
a court order, bail condition or protective order limits contact or sets how parents may communicate;
contact is supervised, supported or indirect, or a professional has advised that communication should go through a specific route;
there are unresolved safeguarding concerns about a child.

Tidva puts two people in ongoing contact and shares information between them. It does not screen families for safety, and it is for professionals to judge whether it is appropriate for a particular family. Our safety and safeguarding page sets out the same guidance for families.

How you can signpost Tidva

Share the link tidva.com, where families can choose Android or iPhone/iPad access.
Point families to the safety page and the features and roles overview before they decide.
Make clear that it supports, and does not replace, your service, a court order or professional advice.

Ready-to-use wording you can copy is just below.

Privacy and professional access

There are no professional or organisation accounts. Tidva does not share family information with professionals or organisations.
Only approved members of a family can see its information. Guardians see only what parents allow.
Tidva is not designed or certified as a case-management or evidence system.
Our Privacy Policy sets out what is stored, retention periods and deletion rights, and our Terms explain how misuse is reported and handled.

Ready-to-use wording

Copy and paste any of these into an email, newsletter, website or handout. Please keep the safety wording and the note that Tidva is independent.

Short (newsletters, social posts, directories)

Tidva is a free-to-use shared parenting app for Android, iPhone and iPad, used by separated parents for calendars, messages, expenses and child updates. It is independent, not endorsed by any organisation, and not suitable where contact is unsafe or restricted. More at tidva.com

Standard (emails and websites)

Tidva - Shared Parenting is an independent shared parenting app for Android, iPhone and iPad. Some separated parents use it to organise day-to-day family life: a shared calendar, messaging, holiday requests, child updates, expenses and documents. It is free to use. The family owner makes a one-time £2.99 purchase so a co-parent and up to four trusted guardians can join.

Tidva is a coordination tool. It is not supervised contact, mediation or legal advice, and it is not suitable where contact is unsafe or restricted by a court order or professional advice. Please follow court orders and safeguarding advice. Tidva is listed here for information only and is not endorsed by us.

More information: https://tidva.com/
Safety guidance: https://tidva.com/safety.html

For parents (handouts and information sheets)

Information for parents: Tidva is an app some separated parents use to share a calendar, messages and expenses. It is independent and is not part of our service. It may not be right for you if contact with the other parent is unsafe, or restricted by a court or professional. If you are worried about your safety, call 999 in an emergency, or the National Domestic Abuse Helpline on 0808 2000 247 (free, 24 hours). More: tidva.com/safety.html

Printable leaflet

A one-page A4 leaflet you can print for waiting rooms, noticeboards or to hand to parents. It explains what Tidva does, how it works, who it is not suitable for, and includes a QR code to the Android listing and the main helplines.

Download the leaflet (PDF)

Please print it in full, including the safety box and the footer note that Tidva is independent and not endorsed by any organisation.

Contact us

If you work with separated families and would like to ask a question, share feedback or discuss signposting, email support@tidva.com with the subject “Professional enquiry”. Please include your name, your organisation and what you would like to discuss.

Please do not send us information about individual families. For a family’s own support or safety request, direct them to the support page or the helplines.